SEVENTEEN THE CITY METAVERSE JM UMEDA

Thank you very much for coming !
(The event has ended.)

Join SEVENTEEN and JM UMEDA
for a special collaborative
metaverse experience!

SEVENTEEN WORLD TOUR [BE THE SUN] - JAPAN

JM UMEDA (JAPAN METAVERSE UMEDA) —the metaverse recreation of Osaka’s Umeda area— will be hosting a special event in conjunction with SEVENTEEN WORLD TOUR “BE THE SUN” IN JAPAN.
Enjoy video from 2019’s SEVENTEEN WORLD TOUR <ODE TO YOU> IN JAPAN concerts in addition to exclusive never-before-seen behind-the-scenes photos and video highlights from the SEVENTEEN WORLD TOUR [BE THE SUN], available for the first time only in JM UMEDA.

the metaverse recreation of Osaka’s popular Umeda area

Come and experience the first-ever collaboration between the hit group SEVENTEEN and JM UMEDA, the metaverse recreation of Osaka’s popular Umeda area!

  • 1Download the app
  • 2Purchase an admission ticket
    (with specified date)
  • 3Log in to join the fun!

Free admission to Entrance Zone

Download the HH cross EVENTS app

The HH cross EVENTS app is required for admission.
Make sure to verify operation of the app in advance.

* The mobile app is only available from the Japanese-region Google Play Store or Apple App Store. International users are welcome to use the desktop version.

The Metaverse Preview World
will be available in the app.
Go exploring in the virtual world of JM UMEDA!

* The application display is in Japanese only.

Recommended operating environment/Supported devices

TICKETS

Make sure to verify operation of the app in advance.

An admission ticket is required to enter premium zones.
* No fee is required to join the stamp rally.

Admission tickets will be valid for a specific date between November 11 and 20.

Points to Note

  • * Prices will vary when purchased with JM Coins (in-app coins).
  • * Premium zones are only accessible on the date specified on the purchased ticket.
  • * Only a limited number of tickets are available for a given day. Days will be listed as “SOLD OUT” when no more tickets are available.
  • * Ticket date changes, cancellations, and refunds are not permitted.

EVENTS

  • 1

    Special screening of SEVENTEEN WORLD TOUR <ODE TO YOU> IN JAPAN movie

    Special screening of SEVENTEEN WORLD TOUR ODE TO YOU IN JAPAN  movie

    Watch video from 2019’s SEVENTEEN WORLD TOUR <ODE TO YOU> IN JAPAN concerts on a special metaverse stage.
    Enjoy the show with friends and cheer with your very own pen light featuring SEVENTEEN’s official Rose Quartz & Serenity colors!

    Movie schedule (3 showings per day; Runtime: Approx. 3.5 hours)
    November 11(Fri) to 20(Sun)
    11:00start / 16:30start / 21:30start

  • 2

    SEVENTEEN WORLD TOUR
    [BE THE SUN]
    PHOTO EXHIBITION

    SEVENTEEN WORLD TOUR<br>[BE THE SUN] PHOTO EXHIBITION

    Browse exclusive, never-before-seen behind-the-scenes photos taken during the SEVENTEEN WORLD TOUR [BE THE SUN]!

  • 3

    SEVENTEEN THE CITY OSAKA RALLY

    Entrance Zone (Free zone)

    THE CITY OSAKA Stamp rally spots

    Explore Osaka as part of THE CITY OSAKA’s metaverse event and find 18 hidden stamp rally spots. Stamp rally spots can all be accessed in JM UMEDA’s free zone.
    Obtain as many stamps as you can find for special rewards at HEP FIVE!

    Event Period:2022/11/12(Sat) to 20(Sun)
    Visit the official website for more information on the stamp rally.

AREA MAP

AREA MAP

COMMUNICATION

Create your own avatar and meet other fans!

Create your own avatar and meet other fans!

Feel free to customize your avatar’s clothing, hairstyle, accessories, and more. Voice chat and messaging functions make it easy to chat with others in the metaverse. Tickets also come with a limited-edition THE CITY avatar T-shirt!

Virtual Items

Add flair to the event with special JM UMEDA virtual items such as fireworks and JM UMEDA flower stands!

  • Fireworks

    Fireworks
    (in-app purchase)

  • JM UMEDA flower stands

    JM UMEDA flower stands
    (available here only)

A flower stand with your personalized message will be placed inside JM UMEDA. Choose from Rose Quartz or Serenity colors.
Include any message you want! (Hangul supported)

[First half] JM UMEDA flower stands

Decorating Period:11/11 03:00 to 11/16 02:59
End of sales period

[Second half] JM UMEDA flower stands

Decorating Period:11/16 03:00 to 11/21 02:59
End of sales period

Location: Entrance Zone (Free zone)
Stands available: 200 (100 in first half; 100 in second half)

ABOUT

JM UMEDA

JM UMEDA is a virtual representation of Osaka’s Umeda area—a metaverse location where visitors can enjoy uniquely exciting events.
Explore the city, meet up with friends, and join special events that can only be experienced in the metaverse!

ENTRY

1. Download the app

Download the free HH cross EVENTS app. (A desktop version is also available to install.)

Check the recommended operating environment and supported devices before downloading. (* Wi-Fi connectivity is recommended.)

The application display is in Japanese only.

The mobile app is only available from the Japanese-region Google Play Store or Apple App Store.International users are welcome to use the desktop version.

This service may detect viruses on terminals using anti-virus software (Avast).

This service requires a high-speed and stable Internet environment, so we recommend using a wired or Wi-Fi environment connected to a fixed line.

operating environment
and supported devices

Using the Installation Wizard

2. Register as a member

Registration as an HH cross member is required to use the app.
Launch the HH cross EVENTS app and register as a new user. (Registration is free.)

HH cross EVENTS

(1) Register using the "Register New" button.

Enter your email address

(2) Enter your email address and tap/click "Send". A verification code (6-digit number) will be sent to the email address provided.

(3) Enter the verification code (6-digit number) in the email and tap/click "Verify".

3. Member Login

HH cross EVENTS

(1) Launch the HH cross EVENTS app and tap/click "START".

(2) Log in using your completed registration information.
* You may be asked to enter additional information after logging in.

4. Create your avatar and enter an area

(1) Create your desired avatar.

(2) Select a ticket to choose from the accessible areas.

FAQ

Q. Is there a fee to join the event?

An admission ticket (with specified date; purchase required) is necessary to view the SEVENTEEN WORLD TOUR <ODE TO YOU> IN JAPAN online performance video and the SEVENTEEN WORLD TOUR [BE THE SUN] photo exhibition.
Admission to the Entrance Zone (free zone) is free. Stamp rally spots are located in this zone.

Q. How can I purchase an admission ticket?

Admission tickets can be purchased from the ticket purchasing page. (Tickets are provided on a first-come, first-served basis.)

Q. Can the admission ticket be used on dates other than the specified date?

Admission to premium zones is only possible on the date specified on the admission ticket (from 3:00 a.m. to 2:59 a.m. the following morning).
Admission to the free zone is possible at any time during the JM UMEDA event.

Q. What devices are supported by the HH cross EVENTS app?

Please see the "Recommended/supported devices" section on the HH cross help page before downloading. Use of the app may not be possible on unsupported devices.

Q. I am having trouble downloading/using the app. What should I do?

Check your connectivity strength, and verify you are using a supported device. If you are still unable to download/use the app, please contact us (click here). Please include your device information, including the OS version.

CONTACT

HH cross Customer Support

TEL +81-50-3185-6774
Business hours: 10:00 a.m. – 6:00 p.m.

(Closed during Golden Week,
Obon, and New Year’s holidays)